Appeals policy
Think a finding is wrong? Ask HIP to review it.
Website owners and affected users can ask HIP to review an inaccurate or outdated finding. Appeals do not silently overwrite evidence: the request, review state and resulting decision remain attributable and auditable.
- 01 · Identify
Reference the finding
Identify the domain or result and explain which statement appears inaccurate, incomplete or stale.
- 02 · Support
Provide privacy-safe evidence
Include enough verifiable evidence for review, but never submit passwords, tokens, private messages or secrets.
- 03 · Review
Separate ownership from judgment
Domain control can establish who may speak for a site. It does not automatically invalidate a risk finding or establish safety.
- 04 · Record
Explain the decision
HIP records the review outcome and a bounded reason. If evidence changes, a new scan can confirm the updated public state.